Ranks

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euphoria

Member
Jun 4, 2018
16
2
Hey,
I was just wondering how long it takes ranks to transfer over; I joined the new server today and I had the highest rank before on SquishyCraft, but it's not showing up on the new server. Thanks!
 

valerie

Moderator
Jan 14, 2019
129
83
hi! ranks didn’t transfer over, they have new names and prices but you can do /redeem in the servers hub (/hub). it will give you a code in chat that acts like a gift card, it has the money that you spent on squishycraft on it which you can use to buy whatever you wish, within the price range!
 

avalanche0505

New Member
Feb 13, 2020
2
0
I had the highest rank as well on Squishy and spent it on the Emerald rank on the new server. It has confirmed the order and in game chat "avalanche0505 has bought Emerald" but hasn't officially given me any of the perks or kits etc. I already posted on the purchase problems chat but have gotten no response so any chance to get the rank is well worth trying. Thank you! -avalanche0505
 

Karra

Senior Moderator
Mentor Team
Reports Team
Dec 3, 2015
2,928
15,018
I had the highest rank as well on Squishy and spent it on the Emerald rank on the new server. It has confirmed the order and in game chat "avalanche0505 has bought Emerald" but hasn't officially given me any of the perks or kits etc. I already posted on the purchase problems chat but have gotten no response so any chance to get the rank is well worth trying. Thank you! -avalanche0505
The purchase reports aren’t always replied to on the day you post them, just be patient until Jesse is able to resolve your problem <3
 
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Jared_I

Well-Known Member
Feb 18, 2017
118
63
yeah but girl on like every other server sr mods have permissions to give ranks so... if sr mods have proof of purchases, then they should be able to give people their stuff
now I don't know if that's the case for this server but... it would be a lot quicker that way
 

JackPlays93

Senior Moderator
Mentor Team
Jan 5, 2020
181
103
yeah but girl on like every other server sr mods have permissions to give ranks so... if sr mods have proof of purchases, then they should be able to give people their stuff
now I don't know if that's the case for this server but... it would be a lot quicker that way
SrMods also have permission on our network to change people's ranks, but as Val says, it has to do with people's personal information, and screenshots can easily be doctored in order to get a rank that wasn't paid for, so this is why Jesse deals with purchase issues himself, because people cannot lie in the purchase issue report.
 

Karra

Senior Moderator
Mentor Team
Reports Team
Dec 3, 2015
2,928
15,018
yeah but girl on like every other server sr mods have permissions to give ranks so... if sr mods have proof of purchases, then they should be able to give people their stuff
now I don't know if that's the case for this server but... it would be a lot quicker that way
SrMods also have permission on our network to change people's ranks, but as Val says, it has to do with people's personal information, and screenshots can easily be doctored in order to get a rank that wasn't paid for, so this is why Jesse deals with purchase issues himself, because people cannot lie in the purchase issue report.

We are not able to give/modify players ranks. Anything that has to do with purchases from the store will be only dealt with by Jesse. If you're having an issue with your rank make a purchase report and be patient until Jesse is able to get to it. If you have anymore questions feel free to start a conversation with me on forums

Thread Locked; Main issue has been resolved.
 
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