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this may be a problem with your internet, make sure it’s on and is connected to your device. if you’re all set there, try restarting your launcher or just refreshing the player list page a few times.
i also found this guide on the minecraft website that has some helpful suggestions about what to do in this situation, these might help you as well !
Check that your network connection is enabled, and that no programs are blocking outgoing connections.
Try disabling any existing firewall program, or changing its configuration options.
Restart your modem/router.
You may also want to try logging out of your account and then logging back in, as this refreshes your profile's authentication and connection with our servers